Group Build Excellence Program 2009 (GBE)

Advanced Learning for Chairs

About the Program

The Group Build Excellence program is a comprehensive 12-month experiential-learning course designed specifically for Chairs who have already experienced sales-focused group build techniques and have found those techniques frustrating, hard to learn, and/or not the best method for them. During the program, 12 selected Chairs will learn and integrate the proven, non-sales, contribution-focused group build approach known as the CQ Approach ™ (for more information on the CQ Approach ™ visit our 'What Is The CQ Approach™?' page or click here).

In addition to the curriculum, the GBE program focuses on creating a supportive community of like-minded Chairs that are committed to helping and supporting each other during and after the completion of the program. This support helps the Chairs integrate the contribution-focused principals of the CQ Approach™ even more deeply and thoroughly.

What You’ll Learn

If selected for the GBE program you will learn a proven, enjoyable, and authentic approach to successfully building your groups. You will customize the approach to your unique style, personality, and reasons for being a Chair. You will also have an opportunity to profoundly enhance your confidence, commitment, and capacity to truly make the difference in the world that only you can make. You will:

How You’ll Learn

Twice a month, sessions are held virtually in a multi-sensory learning environment utilizing web-based classrooms and telephone conference lines. Each session includes learning, doing, and sharing segments. In addition, specific step-by-step homework is assigned to help build each Chair’s customized processes and systems. Between sessions, Chairs are encouraged to connect with each other through the GBE community center to share learnings, ask questions, and receive support. The combination of the sessions and community interaction is designed to help fully integrate the new learnings and prevent old habits from reemerging.

Program Leader

The program is led and delivered by its creator Suzanne Livingston of ChairCoach.com and will be co-facilitated at times by Chairs who have worked one-to-one with Suzanne on developing their own contribution-focused approach. To learn more about Suzanne visit our "About" page or click here.

Program Content

The program is organized into six separate and distinct modules. Each module builds upon the learnings in the previous modules.

Module 1 – The Approach

• Contributing Verses Selling
• Changing Your Mindset & Your Paradigm
• Building Your Foundation
• Discovering Your Unique Ultimate Contribution
• Building Your Ideal Candidate & Community Handbook
• Forming Your Private & Public Contribution Statements
• Practicing Your Contribution Communications

 Module 2 - Customized Strategy Development

• The Leverage Point Strategy
• Leading Your Group to Consistently Nominate Qualified Candidates
• Building Your Unique Selection Process
• Using “Scenarios” to Help You Select & Attract Great Candidates
• Creating Space for Your Candidates to “Connect The Dots” Instead of “Selling”
• Developing Your Step-by-Step Custom Plan
• How to Approach & Build Your Nominations Community

 Module 3 - Block Busting

• Identify & Manage What Makes it Harder for You Than it Has to Be
• Shifting Your Mindset
• Managing Fear Created by Others
• Creating Tools to Help You Become More Attractive to Your Candidates
• Making the Shift From Selling
• Using Language – Avoiding Feeling Like & Appearing Like a Salesperson
• Developing the Mindset Necessary to Create a Consistent Stream of Qualified Candidates

 Module 4 - Practice Makes Perfect

• Practice & Feedback – Your Selection Process
• Practice & Feedback – Approaching Your Nominations Community
• Practice & Feedback – Approaching Candidates
• Practice & Feedback – Custom Communications
• Practice & Feedback – Leading Your Group to Consistently Nominate Qualified Candidates

 Module 5 – Automating & Systematizing

• Automating Your 1-to-1’s for Maximum Nominations
• Systematizing Your Nominations Community Activities
• Systematizing Your Nominations Process
• Forms, Calendars, Systems to Keep You on Track
• How to Systematize & Automate Your Custom Program

 Module 6 – Embodying the CQ Approach & Next Steps

• Group Learnings & Examples Review
• Now What – Anchoring The Learnings
• Using Your Contribution Statements to Keep Up the Momentum
• Tools to Keep You on Track
• Next Level Thinking & Focus
• 12 Month Strategy for Moving Forward

Program Schedule

The 2009 program begins May 15th. Sessions are on Fridays (2 each month for 12 months) from 10:00 a.m. – 12:30 p.m. (PST). The full schedule can be viewed at by clicking here.

Tuition:   $395  per month.   If accepted into the program, you will be committing to the entire 12-month program and committing to attending, supporting, and fully participating in a minimum of 20 out of the 24 sessions.

To Apply for the Program

Due to the nature of the GBE program and the impact each participant has on the success of the entire group, each Chair accepted into the program will go through a four-step application process to determine if he or she is a good fit for the program. To learn more about the application process and to apply click here. Application deadline for the 2009 program is May 1, 2009.

Certification & Credits: Successful completion of the GBE program makes you eligible for consideration for the CQ Chair Coach Certification Program. Candidates for the CQ Chair Coach Certification program must successfully complete the GBE program and have fulfilled all of the program acceptance commitments. Graduates of the CQ Chair Coach Certification Program will be licensed and authorized to teach and/or coach the CQ Approach and to use and distribute the CQ Approach materials. For details and additional information on the coach certification program, call 425.739.9900..

If you have any questions or comments about the GBE program or the CQ Approach™ feel free to contact us at 425.203.0023 or click here to email us.